Return and Refund Policy
1. Acceptance of Returns and Refunds
- We accept returns and provide refunds under specific conditions.
2. Return Timeframe
- Customers must initiate returns within 3 days of purchase.
3. Exempt Products
List any products that may be exempt from returns:
- Customized software or digital downloads may not be eligible for returns.
4. Eligibility Requirements
Outline any other requirements that customers must meet to be eligible for a refund:
- The product must be in its original condition and packaging.
- Proof of purchase (such as an order number) is required.
5. Refund Process
- Refunds will be issued to the original payment method within 5 business days after the return is approved.
6. Contact Information
- Customers can contact our support team at Technical@ionetechsolution.biz.